FAQS
How Long Does Shipping Take?
Domestic shipping is typically delivered within 3-5 business days and International shipping times vary by location. Please do bear in mind that shipping times can be influenced by a number of unforeseen circumstances some of which include ( Security, Weather, etc ) so give it another couple of days after shipping due date to file a refund.
What If I Received the Wrong Item?
As good as our team and staff can be, we are all liable to mistakes and will highly appreciate corrections in such cases. Please Contact us immediately you realize the product you received isn’t what you aimed to purchase and we’ll ship the correct item to you at no extra cost.
Can I Return a Product After 30 Days?
We’re sorry, but returns are only accepted within 30 days of purchase. However, there are exceptions if the product was returned immediately and delay was on the part of the courier. If this is the case with your return, please indicate so we can review.
How Long Does It Take to Process a Return?
Returns are processed within 7-10 business days after we receive the item. Please do check in from time to time to make sure your case is being worked on.
How Long Is the Warranty on Used Outboards?
All used outboards come with an 18-month limited warranty for your peace of mind.
Can I Transfer The 18 Months Warranty to Another Owner?
Unfortunately, our limited 18 months warranties are non-transferable and apply only to the original purchaser.
Do You Ship Internationally?
Yes, we ship worldwide! Wherever you are, we’ll get your marine products to you on time and hassle free.
What Shipping Methods Are Available?
We offer reliable shipping options including standard, expedited, and freight services for larger items.
Is Buying On-Line Safe?
Absolutely! Our website uses advanced encryption to ensure your data and transactions are 100% secure.
What Payment Methods Are Accepted?
We accept all major credit cards, Crypto Currencies, Zelle, Apple Pay, PayPal, and bank transfers for secure and hassle-free payments. Contact our live support by Text/Call, Email or live chat for fast and secure payments.
How do I place an Order?
Simply browse our products, add to cart, and checkout. It’s quick, easy, and secure!
Do I need an account to place an order?
No account is needed! Check out as a guest or create an account for faster future purchases.
Who should I contact if I have any queries?
Our 24/7 friendly customer service team is here to help! Reach out via phone, email, or our contact page.
How Can I Cancel Or Change My Order?
Contact us immediately! If your order hasn’t shipped, we’ll do our best to cancel or modify it.
How Do I Track My Order?
Once shipped, you’ll receive a tracking number via email to follow up the progress of your package every step of the way.
How Can I Return a Product?
Contact us within 30 days of purchase for a return authorization.